Account Registration Policy
Requirements for creating, approving, maintaining, and closing Smart-ID accounts.
Effective 3 November 2026Eligibility and approval
An account may be created only for a person whose identity and relationship with the school can be verified. Registration may require approval by an authorized school administrator.
Accurate registration
Names, school identifiers, contact details, roles, and other registration information must be accurate and kept current. A person must not create or maintain duplicate or misleading accounts.
Credentials and recovery
Passwords must meet the security requirements shown during registration. Recovery channels must belong to or be authorized for the account holder. Credentials must not be shared.
Role-based access
Access is assigned according to the person’s approved role. Registration does not automatically grant permission to view student, employee, finance, disciplinary, or administrative records.
Suspension and closure
The school may pause, deactivate, or close an account when a person leaves, changes role, violates policy, or presents a security risk. Required school and audit records may remain after account access ends.